Returns & Exchanges

At senti senti, we want you to love your beauty routine, which is why we offer a 30-day window for returns on most products. Please ensure items are in their original packaging and unused to qualify for a full refund.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to start the process.

• 2.
  Prepare Your Parcel

  Carefully pack the items in their original box and attach the prepaid shipping label provided via email.

• 3.
  Ship It Back

  Drop off your package at any authorized carrier location and keep your tracking receipt for reference.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.